2025 America's Most Trusted Computer Brands  - Lifestory Research

Best Computer Brands

Customer Ratings of Top BRANDS in the 2025 America's Most Trusted Study

Computers have become an indispensable part of our daily lives. Whether you're working, studying, or simply staying entertained, a reliable computer is a must-have. With today's powerful processors, ample storage, and stunning displays, computers can handle almost anything you throw at them.

But with so many brands and models to choose from, how do you know which one is right for you? Brand trust is a key factor to consider. When you trust a brand, you're more likely to believe in the quality, reliability, and performance of their products.

A trusted computer brand can give you peace of mind knowing that your investment will stand the test of time. It's about more than just hardware; it's about the brand's reputation for customer service, support, and innovation.

The 2025 America’s Most Trusted Study

For over a decade, the America's Most Trusted® study has been helping businesses understand the power of trust in consumer decisions. Brands that build trust with their customers see real benefits, from increased sales to stronger loyalty. This annual study is the gold standard for measuring brand trust, and its results are eagerly awaited each January.

Building trust with computer customers is essential for keeping them coming back. It's about proving that your brand can deliver on its promises. When customers trust a brand, they're likelier to recommend it to others and stick with it for the long haul.

Every year, we share the latest results of the America's Most Trusted® study. Thousands of people are surveyed about their experiences with over 75 products and brands. We use the Net Trust Quotient Score (NTQS) to measure how much people trust specific brands in each category.

The NTQS tells us how well a brand meets customer expectations compared to its competitors. By analyzing these scores, we gain valuable insights into consumer trust using social and opinion science research methods that meet the highest standards.

We've used the America's Most Trusted® study to identify the top computer brands. Our rankings are based solely on the opinions of real people and are not influenced by third-party reviews or industry experts. We use rigorous sampling methods and standardized surveys to ensure the accuracy and reliability of our results.

2025 America’s Most Trusted Computer

The Lifestory Research 2025 America’s Most Trusted® Computer Study found Apple to be the most trusted brand among people considering the purchase of a computer. The Lifestory Research 2025 America’s Most Trusted® Computer ranking is based on 4,050 opinions of people surveyed in the United States over the last 12 months.  

With a Net Trust Quotient Score of 112.7, Apple had the highest trust rating among the most popular computer brands. This is the seventh year in a row that the Apple brand has captured the top trust rating in the annual study. Apple, HP, Dell, Microsoft, Lenovo, Asus, and Acer were the most trusted computer brands.  

What are the most trustworthy brands in America according to independent consumer ratings research? What are the best computer brands?

The top computer brands ranked in the 2025 America’s Most Trusted® computer study are listed below.

TOP 7 Ranked Computer Brands – 2025 Customer Ratings

1Apple112.7★★★★★
2HP109.9★★★★
3Dell108.5★★★★
4Microsoft108.4★★★★
5Lenovo97.2☆☆
6Asus89.2☆☆
7Acer87.0☆☆

No promotional use or advertising can be made of America's Most Trusted® survey results without the express prior written consent of Lifestory Research. America's Most Trusted® is a registered trademark of Lifestory with all rights reserved. Study results are based on survey responses and should not be considered legal or financial advice. Your experiences may vary. 

Looking for quality customer ratings of products to make informed and trusted purchasing decisions? Discover genuine customer reviews that focus on various products' quality, reliability, and trustworthiness. Our independent research offers detailed product ratings, insights into quality, performance, durability, and overall value for money based on customer trust ratings. Explore the latest customer reviews to ensure you're making a purchase based on trustworthy ratings and superior quality, so you can buy with confidence!  See the results of 75 different product studies here.

Brands Ranked in Study

The Lifestory Research America’s Most Trusted® research study actively surveys personal computer shoppers throughout the United States throughout the year. The study is focused on measuring consumers' opinions of the most recognized personal computer brands in the market. The brands are presented in the order they ranked in the 2025 America’s Most Trusted® study.

1. Apple

A pioneer in personal computing, Apple is renowned for its sleek designs, innovative features, and seamless integration across its product ecosystem. The iconic Macintosh line, introduced in 1984, revolutionized the industry. Apple's commitment to user experience and premium quality has made it a beloved brand among consumers. Apple computer product brands include Apple MacBook, iMac, and Mac mini.

2. HP (Hewlett-Packard)

HP is a technology giant with a rich history dating back to 1939. Known for its versatility and reliability, HP offers a wide range of personal computers, from budget-friendly laptops to powerful workstations. HP's focus on innovation and adaptability has solidified its position as a leading player in the industry. HP is known for HP laptops, HP desktops, HP workstations, HP Spectre, HP Envy, HP Pavilion, HP Omen, HP EliteBook, HP ProBook, and HP Chromebooks.

3. Dell

Dell has been a major force in the personal computer market since its founding in 1984. Known for its customizable configurations and competitive pricing, Dell offers a variety of laptops, desktops, and workstations to suit different needs. Dell's focus on customer satisfaction and efficiency has made it a popular choice among consumers. Dell computer brands include Dell laptops, Dell desktops, Dell workstations, Dell XPS, Dell Inspiron, Dell G Series, Dell Alienware, Dell Precision, Dell OptiPlex, Dell Latitude, Dell Venue, and Dell Chromebook.

4. Microsoft

While primarily known for its software, Microsoft has made significant strides in the hardware market with its Surface line. Introduced in 2012, Surface devices showcase Microsoft's commitment to innovation and integration between hardware and software. The Surface line offers a range of laptops, tablets, and 2-in-1 convertibles, providing a seamless computing experience. Microsoft brands include Microsoft Surface Laptop, Microsoft Surface Pro, Microsoft Surface Go, and Microsoft Surface Book.

5. Lenovo

Lenovo is a global technology leader with a strong presence in the personal computer market. Known for its reliability and affordability, Lenovo offers a wide range of laptops, desktops, and other computing devices. Lenovo's focus on innovation and meeting the diverse needs of consumers has made it a popular choice worldwide. Lenovo brands include Lenovo ThinkPad, Lenovo IdeaPad, Lenovo Legion, Lenovo Yoga, Lenovo Flex, Lenovo ThinkCentre, Lenovo Legion Tower, and Lenovo Chromebooks.

6. ASUS

ASUS is a Taiwanese company that has become a well-respected name in the personal computer industry. Known for its gaming laptops and innovative designs, ASUS offers a range of high-quality devices that cater to both consumers and professionals. ASUS's commitment to performance and reliability has earned it a loyal customer base for its brands, including ASUS ROG, ASUS Zenbook, ASUS VivoBook, ASUS TUF Gaming, ASUS ExpertBook, and ASUS Chromebook.

7. Acer

Acer is a Taiwanese multinational company that has been a major player in the personal computer market for decades. Acer offers a diverse range of laptops, desktops, and other computing devices, known for their affordability and reliability. Acer's focus on providing value-for-money products has made it a popular choice among consumers, including its brands of Acer Aspire, Acer Nitro, Acer Predator, Acer Swift, and Acer Chromebook.

Additional insights and questions about the America’s Most Trusted® study can be found in the frequently asked questions section of this website.