WHAT IS AMERICA’S MOST TRUSTED HVAC BRAND?
2023 Best HVAC System
Heating, ventilation, and air conditioning systems, referred to as HVAC systems, allow homeowners to control the temperature, air quality, and humidity in their homes. HVAC systems regulate your home environment to keep you warm in the winter and cool in the summer. According to the U.S. Census Bureau, 9 out of every ten homes constructed today include an air conditioning system, which reflects how this household feature and device is central to every home in America.
There are several different types of HVAC systems, each regulating air quality, and temperature through mechanical systems and technology. These systems are designed to last a decade or more and can be one of the more expensive elements to replace. Since HVAC is used daily in many homes and is a significant household investment, choosing the right system for your home is essential. So, what HVAC brand do people trust and think is the best?
2023 America’s Most Trusted Study
Lifestory Research America's Most Trusted® was established more than a decade ago to better understand how trust influences product purchases. As part of this research, we are working to provide consumer-driven data insights that adhere to the highest quality standards in consumer insight research.
For each of the 50 product categories we investigate throughout the year, we ask thousands of people about their perceptions and experiences with different brand products. Every year we share insights about what consumers trust most. See the survey methodology and frequently asked questions for details.
There is no doubt that trust is one of the most essential attributes that separate brands and companies from the competition. Customers' trust is what separates brands and companies from their competition and peers. Trust increases revenues, lowers costs, and boosts customer satisfaction.
Net Trust Index Quotient Scores are derived from three consumer trust levels: Trust Advocates, Trust Neutrals, and Trust Antagonists. Among consumers in the product research study, the brand with the highest Net Trust Index Quotient Score expressed significant trust in the brand, while a brand with a Trust Antagonist expresses distrust.
What are the top HVAC brands people trust the most?
2023 America’s Most Trusted HVAC System
The Lifestory Research 2023 America’s Most Trusted® HVAC System Study found Trane as the most trusted brand among people considering the purchase of an HVAC System. With the Net Trust Quotient Score of 118.6, Trane had the highest trust rating among the most popular HVAC System brands.
The most trusted HVAC System brands, in order, were Trane, Carrier, Whirlpool, Lennox, Rheem, Samsung, American Standard, Bryant, York, Heil, Goodman, Ruud, Mitsubishi, Amana, Haier, and Daikin. Trane received the best reviews and trust ratings among the most popular HVAC System brands as judged by consumers.
The Lifestory Research 2023 America’s Most Trusted® HVAC System ranking is based on 7,458 opinions of people surveyed between January and December in the United States. Brands included in the final ranking were nationally recognized by people actively shopping for an HVAC System. People evaluate the trust they have among HVAC brands that were seen to include high quality and popular with customers.
If an HVAC System brand had a low brand awareness and did not have enough brand judgments, these brands were excluded from the rankings. Brands had to receive enough responses to achieve a 95% confidence level and a margin of error no higher than 3% for inclusion in the HVAC study rating results.
Here we share the HVAC System ranking among the most recognized brands in the 2023 America’s Most Trusted® study.
TOP 16 Ranked HVAC Brands – 2023 Study Ratings
| 1 | Trane | 118.6 | ★★★★★ |
| 2 | Carrier | 113.0 | ★★★★ |
| 3 | Whirlpool | 110.0 | ☆☆☆ |
| 4 | Lennox | 108.2 | ☆☆☆ |
| 5 | Rheem | 107.1 | ☆☆☆ |
| 6 | Samsung | 105.0 | ☆☆☆ |
| 7 | American Standard | 103.0 | ☆☆☆ |
| 8 | Bryant | 101.5 | ☆☆ |
| 9 | York | 99.9 | ☆☆ |
| 10 | Heil | 98.4 | ☆☆ |
| 11 | Goodman | 98.2 | ☆☆ |
| 12 | Ruud | 97.1 | ☆☆ |
| 13 | Mitsubishi | 96.4 | ☆☆ |
| 14 | Amana | 96.2 | ☆☆ |
| 15 | Haier | 93.6 | ☆☆ |
| 16 | Daikin | 86.0 | ☆☆ |
No promotional use or advertising can be made of America's Most Trusted® survey results without the express prior written consent of Lifestory Research
Results for prior years of the America’s Most Trusted® study can be found here.
Lifestory Research America's Most Trusted® Study results are based on survey responses and should not be considered legal or financial advice. Your experiences may vary. For details, see our Terms of Use and Legal Notices on the Lifestory Research website.
America's Most Trusted® is a registered trademark of Lifestory with all rights reserved.
We base our independent and unbiased ratings, reviews, and awards on detailed survey feedback based on the opinions of the people surveyed and the trust ratings they provide. Lifestory Research ratings are based on real people’s opinions and rigorous social scientific survey standards, including sample sizes that seek to represent the opinions of the group of people being surveyed. The ratings are not based on the personal opinions, tests, or experiences of Lifestory Research. The results of the studies are not derived from third-party reviews and ratings, editorial committees, or industry professionals.
Details of this annual research study are on the survey methodology page.
Additional insights and questions are answered in our press releases or the frequently asked questions.
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